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  1. HotDoc Support
  2. Recalls
  3. Getting Started
  4. Getting Started with Results

  1. HotDoc Support
  2. Recalls
  3. Getting Started
  4. Getting Started with Results
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What is HotDoc Results?

Last updated 25 February 2021 00:37

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HotDoc Results is a communication tool for clinics to recall a patient based on a GPs recommendation from a test result.

  • Results aims to streamline current workflows for nurses and reception staff who would otherwise call or manually SMS a patient in order to get them to book an appointment to discuss their test results.

  • Results sits within our Recalls product suite and uses our Recalls technology to send and manage the communication with a patient regarding their test results.

  • Once test results are actioned by a GP, those results are synced from the Results Inbox in the clinical software and allocated to a HotDoc recall template.

  • The clinic can decide when they want to start the sequence for an individual patient and send an SMS.

  • A Result recall is marked as done when the result has been marked as notified in the clinical software.

Learn more about HotDoc Results by reading some further material here: HotDoc Results

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