HotDoc Results is a communication tool for clinics to recall a patient based on a GPs recommendation from a test result. Results will streamline current workflows for nurses and reception staff who would previously call or SMS a patient in order to get them to book an appointment to discuss their test results.

Results sits within our Recalls product suite and uses our Recalls technology to send and manage the communication with a patient regarding their test results. Once test results are actioned by a GP, test results are synced from the Results Inbox in the clinical software and allocated to a HotDoc recall template. The clinic can decide when they want to start the sequence for an individual patient. A patient is marked as done when the result has been marked as notified in the PMS.