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  3. Recalls, Clinical Reminders & Results
  4. Using Recalls (Clinical Reminders) & Results

  1. HotDoc Support
  2. Browse By Feature
  3. Recalls, Clinical Reminders & Results
  4. Using Recalls (Clinical Reminders) & Results
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What is HotDoc Results?

Last updated 27 May 2022 10:31   ∙   ~ minute read
Best Practice - Medical Director (Pracsoft) 

Question

What is HotDoc Results?

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Solution

HotDoc Results is a communication tool for practices to recall a patient based on a GPs recommendation from a test result.

  • Results aims to streamline current workflows for nurses and reception staff who would otherwise call or manually SMS a patient in order to get them to book an appointment to discuss their test results.

  • Results sits within our Recalls product suite and uses our Recalls technology to send and manage the communication with a patient regarding their test results.

  • Once test results are actioned by a GP, those results are synced from the Results Inbox in the clinical software and allocated to a HotDoc recall template.

  • The practice can decide when they want to start the sequence for an individual patient and send an SMN or Push Notification.

  • A Result recall is marked as done when the result has been marked as notified in the clinical software.

Learn more about HotDoc Results by reading some further material here: HotDoc Results

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  • Results - FAQs
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Related articles

  • Results - FAQs
  • Results Training Video
  • How do I action my Results? (Action checklist)
  • How does HotDoc sync results?
  • Pause on Booking for HotDoc Recalls
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