Patient Alerts

Patient Alerts allow you to control a patient's access to appointment bookings and kiosk check-ins.

For bookings, any time an alert patient makes an appointment, you will be notified via the HotDoc Sidebar where the Receptionist will have the ability to confirm or dismiss the appointment.

For check-in, when an alert patient tries to check in via the kiosk, they will be directed to complete their check-in at reception.

You can control if the alert is used for bookings, check-in or both:

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