Once you have set your Practitioners to be visible on your online booking page, you may want to control the order in which they are shown.

In the image below, Dr Ivor Cure is set to show at the top, followed by Dr Frederick Findacure then Dr HotDoc:

To control this display order, there are two display options that you can choose from:

• Automatically sort practitioners by how soon they are available
• Set a custom sort order for each practitioner
  

Automatically Sort Practitioners by how soon they are available

1. Sign into your Practice Dashboard
   
   
2. Click on Bookings, then Practitioner Setup.
   
   
3. On the right side, click the Sort Practitioners button, this will take you to the Display Priority page:
   
   

1. On the Display Priority page, choose the first option to Automatically sort practitioners by how soon they are available. Selecting this option will display your practitioners on your online booking in order of next availability:
   
   

Set a custom sort order for each Practitioner

1.  Sign into your Practice Dashboard
   
   
2. Click on Bookings, then Practitioner Setup.
   
   
3. On the right side, click the Sort Practitioners button, this will take you to the Display Priority page:
   
   
   
   
4. Select the second option Set a custom sort order for each practitioner. Choose this option if you would like to order your practitioners in a specific, set order instead.
   
   
5. Selecting this option will show you a list of your practitioners whereby you can drag to sort their priority by clicking on the arrows next to the practitioner's name:
   
   
   
   If choosing a 'Custom' order, you may find that this order can differ depending on whether the patient viewing your online booking page is logged into a HotDoc account or not.

• If the patient is not logged into a HotDoc account, the sort custom order that you have set in the Display Priority section will determine their order.
  
  
• If the patient is logged into a HotDoc account while viewing your online booking page, the doctors will be sorted as follows:
  
  

  Before the patient chooses an Appointment Type
  
  1. Favourited practitioners will be sorted to the top
  2. All other practitioners sorted by custom order in Dashboard

  After the patient chooses an Appointment Type
  
  1. Favourited practitioners will be sorted to the top
  2. Practitioners that perform the appointment type selected and have times available for booking
  3. Practitioners set to 'Call to Book'
  4. Practitioners that do not perform the appointment type selected
  5. Practitioners that cannot accept new / existing patients for the selected appointment type
  6. Practitioners that do not have any available upcoming appointment times