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  2. Browse By Feature
  3. Check-In
  4. Check-In Troubleshooting and Advice
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Downloading the HotDoc App via the Kiosk

Last updated 28 March 2022 01:23   ∙   ~ minute read
Best Practice - Medical Director (Pracsoft) - Zedmed

To improve uptake and visibility with HotDoc as your chosen online bookings platform,  patients can be asked to download the HotDoc application after checking in through the Kiosk at your practice. 

 

   In this article

  • 1. The Patient Journey

  • 2. Educate your team

 

1. The Patient Journey

Once a patient has successfully checked in, they will see the following screen encouraging them to download the HotDoc app:

 

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If the patient taps "Send me a link", HotDoc will send an SMS to the patient with a link to the App Store. Once they download the app, your medical centre will be added to their home screen and shown every time they open the app.

There is no additional cost for sending this SMS. It's a free and easy way of encouraging patients to book with your practice the next time.

 

2. Educate your team

Click here to learn additional ways to encourage patients to download the HotDoc app!

 

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