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  4. Online Bookings Troubleshooting and Advice

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  2. Browse By Feature
  3. Online Bookings
  4. Online Bookings Troubleshooting and Advice
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How do I remove a practitioner from my online bookings page?

Last updated 08 August 2022 04:11   ∙   ~ minute read
Best Practice - Medical Director (Pracsoft) - Zedmed - Helix - Genie - Optomate - Dental4Windows - HotDoc Calendar - Cliniko - CorePlus

Question

I need to remove a practitioner from being visible online on my bookings page.
How do I do this? 

 

Solution

If a practitioner at your practice would prefer to not be displayed on your online bookings page, you are able to remove them by following the below steps:

  1. Login to your HotDoc Dashboard here using your clinic user.

  2. In the left hand menu, select Bookings  > Practitioner Setup

    Screen_Shot_2020-08-06_at_11.25.19_am.png

  3. Select the Edit button for the Practitioner you wish to take offline:

    Screen_Shot_2020-08-06_at_11.26.14_am.png

  4. Once in the Practitioners edit screen, scroll down to the section Online Bookings Settings and deselect Visible for Online Bookings:

    Visible_for_Online_Bookings.png


  5. Make sure to save this change with the big green save button, which will appear after you have made an edit.
    Visible_Online_is_unticked_-_Save_button_highlighted.png


  6. After this change has been made, the practitioner will be removed from your online bookings page. 

    Screen_Shot_2020-08-06_at_11.31.50_am.png

 

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