There are two ways to see if a patient has confirmed their appointment via the Reminder they received.
First, you can log in to your HotDoc Dashboard and navigate to Reminders > History:
Here you can see all Reminders that have been successfully sent, and their current status. You will see a green dot next to those that have been confirmed by the patient:
You can also see how a patient has responded to their Reminder in your appointment book:
- Patient opens the link = no change to the appointment
- Patient cancels = the appointment is removed from the book
- Patient confirms = a '[C]' is placed next to appointment in the book
Please note that in MedicalDirector/Pracsoft, a confirmed appointment will also be shown with two green lines next to it.