How do I know if an appointment has been confirmed?

There are two ways to see if a patient has confirmed their appointment via the Reminder they received.

First, you can log in to your HotDoc Dashboard and navigate to Reminders > History:

Here you can see all Reminders that have been successfully sent, and their current status. You will see a green dot next to those that have been confirmed by the patient:

You can also see how a patient has responded to their Reminder in your appointment book:

• Patient opens the link = no change to the appointment
  
  
• Patient cancels = the appointment is removed from the book
  
  
• Patient confirms = a '[C]' is placed next to appointment in the book

Please note that in MedicalDirector/Pracsoft, a confirmed appointment will also be shown with two green lines next to it.