How to regenerate Recalls letters

 

To regenerate a Recall Letter (as opposed to re-downloading), please follow the steps below:

1. Log in to your HotDoc Dashboard and click Recalls > Activity and select the "All" tab at the top of the screen.

2. Click the arrow the drop-down 

  • Tick the batch action checkbox on the left-hand side for any Recall that you need to regenerate
  • Click on "Edit X Selected"
  • Choose "Download Letters" from the dropdown menu and hit save
  • You can then download the newly generated letter:

recalls_16.gif

Please note: This will only apply for Recalls that are in the 'Done - Letter downloaded and sent' state.

Once you have finished printing, ensure you untick any Recalls before taking any further action. See below:

recalls_18.gif

If you require assistance with this, please contact HotDoc at support@hotdoc.com.au

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