How to regenerate Recalls letters

 

To regenerate a Recall Letter (as opposed to re-downloading), please follow the steps below:

  1. Log in to your HotDoc Dashboard and click Recalls > Activity and select "All"  

  2. Select the drop-down box to filter only for Recalls that are 'Done- Letter downloaded and sent

  3. Tick the batch action checkbox on the left-hand side for any Recall that you need to regenerate

  4. Click on "Edit X Selected"

  5. Choose "Download Letters" from the drop-down menu and hit save

  6. You can then download the newly generated letter:

new_generate.gif

Please note: This will only apply for Recalls that are in the 'Done - Letter downloaded and sent' state.

Once you have finished printing, ensure you untick any Recalls before taking any further action and 'clear filters' to see all Recalls. Please see below:

new_generate1.gif

If you require assistance with this, please contact HotDoc at support@hotdoc.com.au

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