You can set age ranges that are to be excluded from being sent a Recall notification in the HotDoc Dashboard. The most common reasons you may want to restrict an age group are:
- To protect the privacy of teenagers from receiving Recalls to their guardian's devices
- To exclude age groups that may generally not own or engage with mobile devices
How to stop notifications from sending to an age group
- Log in to your HotDoc Dashboard and click Recalls > Settings
- Age restrictions can be set in the section below. There are two options: a setting for teenagers and a setting for patients over a specific age:
- Enter the desired age range and save your changes:
