When HotDoc performs an automatic action such as sending out a Recall SMN or push notification, or if the patient performs an action such as reading the Recall SMN/push notification, we will keep an audit of this action by writing back a note to the patient's clinical record.
To view the note in Zedmed, follow the steps below:
- In Zedmed, in the Patient record, click into Clinical Records > Open Patient > Patient > Reference view at the bottom left then click the tool icon:
- This will open up Recall Property > Recall Notes where you can view the HotDoc note:
Please note: If the recall was sent to the patient via a push notification, this will be entered into the patient file as: SMN1 sent to patient via push notification