You may wish to withhold some appointments which require additional touch points with reception from being able to be arrived by the HotDoc Kiosk. Because of this, HotDoc Check-In allows you to choose which appointments can be arrived using the settings in the Dashboard.
- To enable certain appointment types for Check-In, in the HotDoc Dashboard > Check-in > Settings > Appointment Types in the left navigation pane:
- Simply un-check the boxes next to the appointment types that should not be arrived via the Kiosk and select Save. If a patient with this appointment type attempts to check in via the Kiosk, they will be asked to see Reception instead: