Yes, patients can opt themselves out at any time so you can be prompted to remind by post in HotDoc instead.
| When a patient opts out via the SMS notification, no recall will be sent by SMS from your clinic again unless the patient decides to opt back in again. |
How does a Patient opt out?
- To opt out, the patient can follow the link in the SMS, and simply select the 'opt out' link at the bottom of the page:
- Selecting this link will then opt the patient out of HotDoc Recalls. This opt out choice will be reflected when you search for the patient via Dashboard Consent:
Alternatively you can also use your Dashboard to opt the patient out manually by following the instructions in this article: How to manage patient consent with the Dashboard