Is a copy of the letter saved in the patient's medical record?

You can open and reprint that letter anytime for the HotDoc Dashboard. It is not saved in the clinical record however.

To locate that letter:

In the Dashboard, go to Recalls > Activity > All, and search for the patient name, then click on the patient name.

Click on 'Download PDF' and the letter will open in a new tab, ready for you to print with your browser print function