How do I print a letter in HotDoc?

You can print a letter for any recall in HotDoc.


The occasions where this may happen:

  • The recall template/type is always defaulted to letter based on how you set up the template.
  • The patient is in one of the 3 'to action' states (invalid mobile, underage, opted out)
  • The patient did not respond to the SMS
  • You decided to override the scheduled SMS for an individual patient, and 'remind by post' instead.


Please refer to step 3 in the Daily Checks Instructions


 If you require assistance with this, please contact HotDoc: 

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