There may be certain sessions that you want to be available to book by phone or by walk-in, but not to be booked online (e.g. Saturdays).
To block these from being booked online, use the ‘Hide Sessions’ feature.
- In the Dashboard, Click: Bookings > Hide Sessions.
- Select the doctor from the drop down list.
- Click and drag to select the amount of time you want to block, then click ‘Hide Selection’.
You can then choose how frequently you want the block to repeat (daily, weekly etc.) and for how long you want it to repeat (forever or until a specified date):
The display on the Hide sessions page has been updated.
It now displays both times that have been hidden (red) and the Doctor's sessions that are set in the Practice Management System (green):
If you require assistance with this, please contact HotDoc: firstname.lastname@example.org