Manually process appointments

Auto Confirmation

If 'Automatic Confirmations' are enabled, incoming appointments are transferred into the practice schedule immediately. Reception doesn’t need to do anything.

Manual Confirmation

If 'Manual Confirmations' are enabled, Reception must confirm bookings by clicking ‘Confirm’ before they can be transferred into the practice schedule. In the event of an inappropriate booking, receptionists may elect to reject the appointment.

 

 

If you require assistance with this, please contact HotDoc: support@hotdoc.com.au.

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