HotDoc bookings allow you to customise the way your clinic handles online appointments.
You can allow all appointments/cancellations to be automatically processed into your appointment book. Alternatively you can set appointments/cancellations to require manual confirmation from your reception team before they are processed into your appointment book.
To edit your auto-actioning settings follow these steps:
1) Login to the HotDoc Dashboard at www.hotdoc.com.au/dashboard using your HotDoc login.
2) Click on the Bookings icon on the left of the screen:
3) Click on the Settings icon:
4) The tick-boxes allow you to select which options will be processed automatically.
(We advise our clinics to have all three boxes ticked by default)