HotDoc bookings allow you to customise the way your clinic handles online appointments.

You can allow all appointments/cancellations to be automatically processed into your appointment book.  Alternatively you can set appointments/cancellations to require manual confirmation from your reception team before they are processed into your appointment book.

To edit your auto-actioning settings follow these steps:

1) Login to the HotDoc Dashboard at www.hotdoc.com.au/dashboard using your HotDoc login.

2) Click on the Bookings icon on the left of the screen:   

3) Click on the Settings icon:   

4) The tick-boxes allow you to select which options will be processed automatically. 

(We advise our clinics to have all three boxes ticked by default)