HotDoc bookings allow you to customise the way your clinic handles online appointments.
You can allow all appointments/cancellations to be automatically processed into your appointment book. Alternatively you can set appointments/cancellations to require manual confirmation from your reception team before they are processed into your appointment book.
To edit your auto-actioning settings follow these steps:
1) Login to the HotDoc Dashboard at www.hotdoc.com.au/dashboard using your HotDoc login.
2) Click on the Bookings icon on the left of the screen: 
3) Click on the Settings icon: 
4) The tick-boxes allow you to select which options will be processed automatically.
(We advise our clinics to have all three boxes ticked by default)
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