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How to archive or unarchive a practitioner

Last updated 05 April 2022 06:57   ∙   ~ minute read
Best Practice - Medical Director (Pracsoft) - Zedmed - Helix - Genie - Optomate - Dental4Windows - HotDoc Calendar

If a practitioner leaves your practice, you are able to archive their HotDoc profile. Archiving a practitioner effectively removes their profile from the list of practitioners in your Dashboard.

 

  In this article

  • Archiving a Practitioner
  • Unarchiving a Practitioner

 

Archiving a Practitioner

  1. Log into your HotDoc Dashboard

  2. In the left-hand menu, click on Bookings > Practitioner Setup and select Edit next to the practitioner name you want to archive.

    Screen_Shot_2020-06-09_at_9.30.23_am.png

  3. Click on the Archive Practitioner button in the bottom left-hand corner.

    Screen_Shot_2020-01-03_at_1.59.41_pm.png

  4. Please note that you may not be able to archive your practitioner at first. If they are still active on your Bookings or Reminder products, you will need to make sure these products are turned off for the practitioner before you can proceed with your archiving:

    Screen_Shot_2020-01-03_at_2.00.50_pm.png

  5. When the Practitioner has been switched off for Bookings and Reminders, you will see an Are you Sure? window. Select Yes, archive to continue:

    Screen_Shot_2020-01-03_at_2.03.46_pm.png


Unarchiving a Practitioner

You can still view your Archived Practitioners in the Dashboard and choose to unarchive them if you need to.

  1. To unarchive a practitioner, go to Bookings > Practitioner Setup. Click on the Archived tab

    Screen_Shot_2020-06-09_at_9.30.23_am.png

  2. Choose the relevant practitioner and click Edit:

    Screen_Shot_2020-06-09_at_9.39.23_am.png

  3. Click on the Restore Practitioner button in the top right-hand corner:

    Screen_Shot_2020-06-09_at_9.40.42_am.png

  4. Once selected, you will see an Are you Sure? window. Selecting Yes, restore will place your archived practitioner back into your list of active practitioners.

    Screen_Shot_2020-06-09_at_9.41.20_am.png

 

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