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  1. HotDoc Support
  2. Bookings
  3. Using HotDoc Bookings
  4. Clinic Setup
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How to set manual or automatic booking confirmations

Last updated 25 August 2020 03:13

HotDoc Bookings allow you to customise the way your clinic processes online appointments.

  • You can choose to automatically accept all appointments and cancellations into your appointment book.

  • Alternatively, you can require that online booking requests be manually actioned in your HotDoc Sidebar before they are processed into your appointment book. 

In general, we do recommend using auto-confirmation to maximise the efficiency of the service but if you would like to customise how bookings are confirmed, please follow the steps below.

  1. To change your confirmation settings, log into your HotDoc Dashboard here, and navigate into the left hand menu into Bookings > Settings:

    Screen_Shot_2020-02-20_at_9.14.43_am.png

  2. Once in your Settings, you are able to select the relevant boxes, which will either enable or disable automatic confirmations then click the green Save button:

    Screen_Shot_2020-02-05_at_2.46.44_pm__1_.png
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