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This guide is intended for practices participating in the North Coast Health Connect (NCHC) Program. Please only refer to this article if your practice is participating in this Program. |
This guide covers the essentials of setting up the NCHC Program from your practice. If your practice is participating, please follow the steps below to get started with the program.
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In this article |
Create your appointment type
| An appointment type must be created in your HotDoc Dashboard prior to going live with the feature. This section takes you through the steps to setup your appointment type. |
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Log into your HotDoc Dashboard and select Bookings > Appointment Types > New Appointment Type.
- Name your new appointment type North Coast Health Connect Appt:
- Ensure Enabled for online appointments and Ask patients to enter the reason for their appointment are selected:
- In the Program Enrolment section, select 'Healthy North Coast Triage'
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Under Templates for Practitioners, update your settings by:
- Enabling for New and/or Existing patients
- Reviewing your Appointment Length
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Adjusting how far in advance patients can book the appointment type
- Link the appointment type to the applicable appointment type in your Practice Software:
- Select the practitioners who will be accepting appointments through the program (if you are creating new practitioners for the program, please see How to add or edit a Practitioner):
- Lastly, save any changes you have made by selecting the green Save button at the bottom of the screen:
What next?
From here, the Nurses from the North Coast Health Connect Triage team will triage patients through their phone lines and assist in booking patients in with the appointment type you just created.
This appointment type is only visible to the North Coast Health Connect Triage team.
If you're interested in how they make a patient booking, please see How to book using the North Coast Health Connect Triage Program.