To change the Recall send date from the default 14 days, follow the steps below:
- Log in to your HotDoc Dashboard and navigate to Recalls > Template Groups
- Either search for the template using the search box or locate the template directly from the list
- Click 'Edit Template'
- Check the box at the bottom of the template: 'Delay sending first SMN until the due date'
- Click ‘Save Changes’
- To switch this feature off, simply uncheck the box and hit 'Save'
If you require assistance with this, please contact HotDoc: firstname.lastname@example.org