Opting a patient out of SMS messages using Patient Search

You can now opt your patients out of receiving SMS messages from your clinic via HotDoc using the Patient Search function in your HotDoc Dashboard.

To use this feature please log in to your Dashboard here.

In the menu on the left hand side please click on Patients> Patient Search

Enter the patient's surname and DOB into the relevant fields and click on the green Search button:


All matching results in your patient database will appear below your search fields. Select the patient you would like to edit and click on View.


Opt the patient out of the relevant service by clicking the box next to that option. A green box indicates that the patient is opted out of that service. 


Click in the green Save button to save your changes. The button will switch to a grey Done button when the setting has been saved.


If you require assistance with this, please contact HotDoc at support@hotdoc.com.au



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