An email alert will then be sent out to your desired email address if a patient wants to be contacted because they are interested in other services.
Because of this, It's important to set up the clinic email address before you activate your inform alerts.
When choosing a preferred email address, consider which clinic email is most suited so the right team is alerted straight away. You may wish to put your general Nurse or Reception emails depending on who will be managing the activations.
- To add an email, navigate to your HotDoc Dashboard > Inform > Activations, then click the green Set your email button:
- This will open your Contact Preferences, enter your preferred email address in the box:
- Then click the green Save button. The button will turn grey when your changes are saved. You can come back and update this email at any time if required: