With HotDoc Inform Broadcast filters, you can choose to target your message to the most relevant patients only. We will ensure that:
- We only send one SMS to one mobile number
- Any patients who share a mobile number (e.g. Guardian and dependants) will only receive the one SMS Broadcast
- Any patient without a mobile number will not be sent an SMS (and therefore you will not be charged)
- If a patient file has a mobile number entered in the home phone field in your clinical software, we will identify this and send an SMS to the patient.
For an explanation of each of the filters you can set on your Broadcast SMS please see the list below.
In this article
Age of Audience
This filters your broadcast message by a specific age group of your choosing e.g. patients aged 18-25:
Birthdate of Audience
This filters your broadcast message by your patients’ dates of birth. The dates that you enter in here will be inclusive i.e. if you enter dates between 01/01/2001 and 03/01/2001, patients born on the 1st, 2nd and 3rd of January 2001 will be included in the recipient list:
Alongside age filters, you can also filter by gender. Place a tick in the box of the gender that you would like to receive the broadcast:
Opt out status
The Send to patients regardless of opt out status option will allow you to filter by opt out status in your clinical software. If you select this option, your broadcast message will ignore the opt out status marked in your patients’ files and send the SMS to them regardless: