Opting Out of Inform

You can include the option for the patient to Opt Out of receiving marketing messages at the end of your HotDoc Inform Broadcast messages. To do this, when you’re creating your Broadcast message, click on “Insert Placeholder” and choose “Opt out message”. This will insert the text “Reply STOP to opt out” into your message.

When a patient replies to your message with the word “Stop” it will tell our system to opt them out of all future marketing messages from HotDoc.


Have more questions? Submit a request